Support
Write to yoni@kalifi.ai and we will answer within two working days. Please tell us your iPhone model, your iOS version and what you were doing when something went wrong.
Restore your purchases
Open Velvet Tarot, tap your profile on Today, then Restore purchases. Make sure you are signed in to the App Store with the Apple ID you bought with.
Cancel a subscription
Subscriptions are managed by Apple. On your iPhone open Settings ▸ your name ▸ Subscriptions ▸ Velvet Tarot, or in the app tap your profile, then Manage subscription. Cancel at least 24 hours before the period ends to avoid the next renewal.
Refunds
Refunds are handled by Apple at reportaproblem.apple.com.
Your journal and your data
Everything you tell the app stays on your iPhone. To keep a copy of your readings, tap your profile, then Export my journal. To remove everything, tap Erase everything. Read the full privacy policy.
About the readings
Readings are written on your device from the deck's own texts and are for reflection and delight. They are not advice on health, money or the law.